Updated product documentation – improving safety, reliability, and efficiency in operations

Documentation

When considering the development of work machinery, good product documentation is often not the most glamorous or trendy aspect to focus on. However, easy access to information can significantly improve the user experience, operational efficiency, and safety of the machine. Documentation also serves as the backbone of communication between the machine’s user and manufacturer, thereby enhancing not only the operation of the machine but also speeding up the resolution of any issues.

At Geomachine, over the course of a year-long project, we have elevated our user, maintenance, and spare parts documentation to a new level. We began with the development projects of new products, including the GM2000 geothermal drilling rig, the GM22S stabilization rig, and the GMair35 compressor. At the same time, we have also focused on the documentation for ground investigation rigs, and the updated documentation package is now included with all machines delivered from the beginning of this year.

We have thoroughly reviewed the user manuals with an emphasis on safe and efficient operation. The manuals are organized into clear sections at a main level, such as safety, operation, and transportation. The manuals include step-by-step instructions for operating the machine, as well as general and case-specific safety precautions. We have also invested in illustrative visual materials to make the information as easy to understand as possible.

The maintenance instructions are based on years of experience, proven maintenance practices, and the requirements specified by the suppliers of the machine’s various components. Special attention has been paid to daily and frequently recurring maintenance tasks. For example, lubrication points are clearly illustrated with images.

Spare parts manuals are created individually for each machine unit according to a new process, ensuring that the specific differences between machines are taken into account and that the correct parts can be quickly and easily found for each machine. The manuals aim to include the machine’s structure as comprehensively as possible, so that the appropriate part or assembly can be located effortlessly.

The updated documentation is delivered with the machines and is also available in Geomachine’s cloud service, where it is always easily accessible to the customer.

Interested? Contact Geomachine!